Category 6.
Corporate Support Systems (8)
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Governance & Performance Framework Development (11)
Develop corporate and quality governance framework, individual staff performance development, and misconduct management for the Department.
Workforce Development (10)
Develop a plan that articulates future workforce demand requirements; attraction and retention strategies; role and position redesign and realignments against qualifications and parity; and enhanced quality assurance systems.
Business Process Review (7)
Review, streamline and standardise the Department's ‘Best Practice Manual’, develop a schedule of procedural authorizations and implement an efficient on-line system for children's expenditure and financial assistance transactions.
Demand Forecasting Model (3)
Develop a mechanism for predicting future demand, understanding what drives demand, and for achieving a sustainable and agreed ongoing basis to resource the Department.
Resource Allocation Model (4)
Develop a resource allocation mechanism to ensure resources are allocated transparently across districts and between service providers, and can be varied in response to changing needs.
Management Information (8)
Develop a management information reporting model to present accurate, timely and reliable information about the Department for a range of stakeholders.
Learning Development (9)
Expand the range of learning opportunities and develop a culture of learning.
Complaints Management System (12) Establish a fully operational complaints management system.
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