| Service Name: |
Homeless Helpline |
| Parent Organisation: |
Department of Housing and Works |
| Address: |
605 Wellington St PERTH 6000 |
| Telephone: |
9476 2461, 9476 2464 |
| Fax: |
9476 2499 |
| Freecall: |
1800 065 892 (transferred to Salvation Army Careline after hours) |
| Email: |
city@dhw.wa.gov.au |
| Web site: |
http://www.homelessness.dhw.wa.gov.au/ |
| Contact: |
Homeless Helpline Officers |
| Service Description: |
A central contact point, to assist homeless people to find crisis accommodation and to provide guidance to those seeking longer-term accommodation. Liaises with relevant agencies to access emergency accommodation and links clients to appropriate services. Advises homeless clients on housing assistance options such as a Homeswest Bond Assistance Loan to access private rental accommodation; Wesley Homelink for assistance in identifying and securing accommodation (subject to eligibility criteria); Ruah Tenancy Support Service for clients who need support to maintain a private rental tenancy and, where appropriate, assists in determining eligibility for Homeswest accommodation. Does not provide emergency housing or assist with searching for housing for clients. |
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| Eligibility: |
Homeless or at risk of homelessness |
| Cost: |
No cost |
| Length of Stay (if applicable): |
N/A |
| Keywords: |
Helpline, Emergency Short Term Accommodation, Medium/Long Term Accommodation |
| Target Group(s): |
Adults, Families and Young People, Women and Children Escaping Domestic Violence |
| Funding Program: |
Department of Housing and Works |