Information, support and counselling 1800 199 008

The Department for Community Development provides a 24 hour telephone information, support and counselling line across Western Australia to anyone affected by disaster.

All the people answering the line are trained professionals.

What happens when you call?

• The person answering the line will ask for your first name. You can choose to give this or remain anonymous.
• They will ask you how they can help.
• They can provide information about the financial assistance available and who to contact.
• They can also talk with you about a range of personal issues including grief and loss, trauma, crisis, anger and guilt.
• They will listen to you and talk with you for as long as you want-there are no time limits.
• They can also telephone you back later to follow up or provide additional information.
• If they feel you may benefit from further help they will give you some options to consider.

There are other people available to talk to - check Where to get help.

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